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Billing & subscription

Starter, Pro and Enterprise plans, 7-day trial with no card, invoices, card changes through the provider portal, cancellation at period end and the 14-day guarantee.

Choosing a plan

Starter covers up to 25 employees with a 7-day trial, no card; Pro goes up to 100, paid from day one; Enterprise is by quote. Change plans under Billing anytime.

Updating payment details

Card and billing details are changed in the payment provider's portal (Stripe or Paddle), opened from Billing; Avos does not store the card number.

Invoices and receipts

Every invoice is under Billing with date, amount and status and downloads as PDF; in Brazil the service invoice (NFS-e) for the subscription is issued alongside.

Cancel or reactivate

Cancellation is scheduled for the end of the paid period, with a confirmation email and date; until then you can reactivate. Full refund within 14 days.

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